First quarter operating rhythm

90 days to understand, build and improve.

A practical plan for getting across the venue portfolio, setting up repeatable content production, supporting launch activity and giving leadership a useful reporting rhythm.

Days 1-30

Audit, Access & Rhythm

  • Review all public-facing venue sites, social accounts, loyalty/app touchpoints, delivery pathways and current promotional assets.
  • Review each venue's audience, current content, promotions, tone and trading priorities.
  • Map the portfolio into venue brands, launch brands, support channels and owned digital assets.
  • Confirm account access, brand assets, supplier contacts and current marketing commitments.
  • Build a master promotional calendar across Busselton, Karratha and South West wine country.
  • Identify Brand Champions at each venue and set up a simple raw content capture process.
  • Identify quick wins across content consistency, app content, email capture, venue signage and promotional rhythm.
  • Establish a monthly reporting format for the Director and Group Operations Manager.
Days 31-60

Content Engine & Campaign Build

  • Roll out weekly content planning and scheduling.
  • Create reusable templates for stories, reels, offers, posters, menu updates, events and venue announcements.
  • Build reusable content templates by venue type: sportsbar, restaurant, takeaway, accommodation, wine and launch brand.
  • Establish a simple Brand Champion upload process for Busselton and Karratha teams.
  • Build first email marketing rhythm and database segmentation.
  • Create a first owned-channel calendar connecting social, email, in-venue collateral, Points Plus and delivery messaging where relevant.
  • Support Flamin' Chooks and REDSHED launch execution.
  • Test content formats by venue: food, people, behind-the-scenes, local events, offers and atmosphere.
  • Improve Brand Champion capture quality through simple prompts and examples.
Days 61-90

Optimise, Report & Improve

  • Review performance by venue and channel, including social content, email, app/loyalty activity where available, and promotion response.
  • Identify which content drives engagement, enquiries, bookings, takeaway traffic, delivery interest, accommodation enquiries or event interest.
  • Tighten the promotional calendar based on trading opportunities.
  • Refine templates and approval process.
  • Recommend where the group can better connect venue activity, customer data, loyalty, delivery and repeat visitation.
  • Present a clean 90-day findings report with what is working, what needs focus, and what comes next.